UPOP STATIONERY ships orders to the available destinations shown at checkout. Shipping options, delivery estimates, and costs are calculated during checkout based on the destination and products in the order.

Order processing usually begins after payment is confirmed. Processing and transit times may vary during holidays, high-volume periods, supplier delays, customs checks, or carrier disruptions.

Customers are responsible for entering a complete and accurate shipping address. If an address is incorrect or incomplete, delivery may be delayed, returned, or undeliverable.

When tracking is available, tracking information will be provided by email or in the order details. Tracking updates are controlled by the carrier and may take time to appear.

International orders may be subject to customs duties, taxes, import fees, or local handling charges. These charges are the customer's responsibility unless otherwise stated at checkout.

If your package appears lost, damaged, or significantly delayed, contact us with your order number so we can review the issue and help with the next steps.